Privacy policy

Privacy Policy

Last Updated: September 28, 2026

At Trendify, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

Your name
Phone number
Email address
Delivery/billing address
Order and purchase details
Payment-related information required to process your order
Information you provide when contacting our customer support

We may also automatically collect certain technical information when you visit our website, such as your device type, browser, IP address, and website usage information.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Confirm your orders and communicate delivery updates
Provide customer support
Process returns, exchanges, and refunds
Improve our products, services, and website
Prevent fraudulent or unauthorized transactions
Send important information regarding your orders or account
Provide promotional or marketing communications where permitted

3. Payment Information

Payments may be processed through third-party payment providers. Trendify does not intentionally store your complete payment card details on its own systems.

Payment information may be handled by the relevant payment provider according to its own privacy and security policies.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our store, including:

Delivery and courier companies
Payment service providers
Shopify and other technology/service providers
Customer support or operational service providers

We only share information that is reasonably necessary to provide the requested service or operate our business.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and provide relevant features.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

However, no method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security of your information.

7. Third-Party Services

Our website may use third-party services, including Shopify, payment providers, delivery companies, analytics services, and other tools necessary for operating our store.

These third parties may process information according to their own privacy policies and terms.

8. Marketing Communications

If you provide your contact information, we may contact you regarding your orders, products, promotions, or other store-related information where permitted.

You may request to stop receiving promotional communications by contacting us.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the details below.